{"id":10,"date":"2024-05-14T13:05:54","date_gmt":"2024-05-14T11:05:54","guid":{"rendered":"http:\/\/test.mybeautifulitaly.shop\/?page_id=10"},"modified":"2024-05-27T20:15:24","modified_gmt":"2024-05-27T18:15:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/test.mybeautifulitaly.shop\/pl\/refund_returns\/","title":{"rendered":"Zwroty i reklamacje"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5361d3d4 e-flex e-con-boxed e-con e-parent\" data-id=\"5361d3d4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12290d26 elementor-widget elementor-widget-text-editor\" data-id=\"12290d26\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p><span style=\"color: #333333; font-size: 20px; font-weight: 600; text-align: var(--text-align);\">Informacje<\/span><\/p>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Klientowi przys\u0142uguje 14-dniowy termin na odst\u0105pienie od umowy. Zgodnie z art. 22 ust. 1 Kodeksu cywilnego za Konsumenta uwa\u017ca si\u0119 osob\u0119 fizyczn\u0105 dokonuj\u0105c\u0105 z przedsi\u0119biorc\u0105 czynno\u015bci prawnej niezwi\u0105zanej bezpo\u015brednio z jej dzia\u0142alno\u015bci\u0105 gospodarcz\u0105 lub zawodow\u0105.<\/p>\n<p>Maj\u0105 Pa\u0144stwo prawo odst\u0105pi\u0107 od niniejszej umowy w terminie 14 dni bez podania jakiejkolwiek przyczyny. Termin na odst\u0105pienie od umowy wygasa po up\u0142ywie 14 dni od dnia, w kt\u00f3rym wszed\u0142e\u015b w posiadanie towaru lub w kt\u00f3rym osoba trzecia inna ni\u017c przewo\u017anik i wskazana przez Ciebie wesz\u0142a w posiadanie towaru.<\/p>\n<p>.<span style=\"font-size: 14px; text-align: var(--text-align);\">Aby kwalifikowa\u0107 si\u0119 do zwrotu, Tw\u00f3j przedmiot musi by\u0107 nieu\u017cywany i w takim samym stanie, w jakim go otrzyma\u0142e\u015b. Musi by\u0107 tak\u017ce w oryginalnym opakowaniu.<\/span><\/p>\n<p><span style=\"text-align: var(--text-align);\">Pami\u0119taj, \u017ce zwrot towaru odbywa si\u0119 wy\u0142\u0105cznie na Twoj\u0105 odpowiedzialno\u015b\u0107.<br \/><\/span><\/p>\n<p><span style=\"font-size: 14px; text-align: var(--text-align);\">Kilka rodzaj\u00f3w towar\u00f3w jest zwolnionych ze zwrotu. Towary \u0142atwo psuj\u0105ce si\u0119, takie jak \u017cywno\u015b\u0107.\u00a0<\/span><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Dodatkowe elementy bezzwrotne:<\/strong><\/span><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list --><\/p>\n<ul>\n<li>Karty podarunkowe<\/li>\n<li>Oprogramowanie do pobrania.<\/li>\n<li><span style=\"color: #494949; font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">Produkty (butelki, kanistry, baginboxy) ju\u017c otwarte (np. oliwa z oliwek lub artyku\u0142y delikatesowe) nie podlegaj\u0105 zwrotowi.<\/span><\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Aby sfinalizowa\u0107 zwrot, potrzebujemy paragonu lub dowodu zakupu.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Istniej\u0105 pewne sytuacje, w kt\u00f3rych zwroty nie s\u0105 przyznawane:<\/p>\n<ul>\n<li>Ka\u017cdy przedmiot, kt\u00f3ry nie jest w oryginalnym opakowaniu, jest uszkodzony lub brakuje mu cz\u0119\u015bci z przyczyn niezale\u017cnych od nas.<\/li>\n<li>Ka\u017cdy przedmiot, kt\u00f3ry zostanie zwr\u00f3cony w terminie d\u0142u\u017cszym ni\u017c 30 dni od daty dostawy.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2>Zwroty pieni\u0119dzy<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Je\u015bli Tw\u00f3j zwrot zostanie zatwierdzony, kredyt zostanie automatycznie zaksi\u0119gowany na Twojej karcie kredytowej lub pierwotnej metodzie p\u0142atno\u015bci w ci\u0105gu okre\u015blonej liczby dni.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Je\u015bli zostaniesz zatwierdzony, Tw\u00f3j zwrot zostanie przetworzony, a kredyt zostanie automatycznie zastosowany do Twojej karty kredytowej lub oryginalnej metody p\u0142atno\u015bci w ci\u0105gu okre\u015blonej liczby dni.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading --><\/p>\n<h3 class=\"wp-block-heading\">Sp\u00f3\u017anione lub brakuj\u0105ce zwroty pieni\u0119dzy<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Je\u015bli nie otrzyma\u0142e\u015b jeszcze zwrotu pieni\u0119dzy, najpierw sprawd\u017a ponownie swoje konto bankowe.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Nast\u0119pnie skontaktuj si\u0119 z wystawc\u0105 karty kredytowej. Oficjalne zaksi\u0119gowanie zwrotu mo\u017ce zaj\u0105\u0107 troch\u0119 czasu.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Nast\u0119pnie skontaktuj si\u0119 ze swoim bankiem. Zanim zaksi\u0119gowany zostanie zwrot pieni\u0119dzy, cz\u0119sto up\u0142ywa pewien czas.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Je\u015bli to wszystko wykona\u0142e\u015b i nadal nie otrzyma\u0142e\u015b zwrotu pieni\u0119dzy, skontaktuj si\u0119 z nami pod adresem contact@test.mybeautifulitaly.shop.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading --><\/p>\n<h3 class=\"wp-block-heading\">Wyprzeda\u017c przedmiot\u00f3w<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Zwrotowi podlegaj\u0105 wy\u0142\u0105cznie produkty w cenie regularnej. Przedmioty obj\u0119te wyprzeda\u017c\u0105 nie podlegaj\u0105 zwrotowi.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2>Wymiany<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Wymieniamy produkty tylko wtedy, gdy s\u0105 wadliwe lub uszkodzone. Je\u015bli chcesz wymieni\u0107 go na ten sam przedmiot, napisz do nas na adres contact@test.mybeautifulitaly.shop i wy\u015blij sw\u00f3j przedmiot na adres: FHU KARENA ul Ostrobramska 101 A 04-041 Warszawa.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2>\u00a0Dostawa i zwroty<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Aby zwr\u00f3ci\u0107 produkt, nale\u017cy go przes\u0142a\u0107 poczt\u0105 na adres: FHU KARENA ul Ostrobramska 101 A 04-041 Warszawa.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>B\u0119dziesz odpowiedzialny za op\u0142acenie w\u0142asnych koszt\u00f3w wysy\u0142ki w przypadku zwrotu przedmiotu. Koszty wysy\u0142ki nie podlegaj\u0105 zwrotowi. Je\u015bli otrzymasz zwrot pieni\u0119dzy, koszt przesy\u0142ki zwrotnej zostanie odliczony od Twojego zwrotu.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>W zale\u017cno\u015bci od tego, gdzie mieszkasz, czas dotarcia wymienianego produktu do Ciebie mo\u017ce si\u0119 r\u00f3\u017cni\u0107.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Je\u015bli zwracasz dro\u017csze produkty, mo\u017cesz rozwa\u017cy\u0107 skorzystanie z us\u0142ugi \u015bledzenia przesy\u0142ki lub wykupienie ubezpieczenia przesy\u0142ki. Nie gwarantujemy, \u017ce otrzymamy zwr\u00f3cony przedmiot.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2>Potrzebuj\u0119 pomocy?<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Skontaktuj si\u0119 z nami pod adresem contat@test.mybeautifulitaly.shop, je\u015bli masz pytania dotycz\u0105ce zwrot\u00f3w pieni\u0119dzy i zwrot\u00f3w.<\/p>\n<p>F.H.U KARENA Renata Gruchal-Friant<\/p>\n<p><span style=\"font-size: 16px; color: var( --e-global-color-365267e ); letter-spacing: var( --e-global-typography-de12582-letter-spacing ); word-spacing: var( --e-global-typography-de12582-word-spacing ); text-align: var(--text-align);\">ul. Ostrobramska 101 A<\/span><\/p>\n<p>04-041 Warszawa <BR> II Pi\u0119tro Firma KARENA\u00a0<br \/>NIP 113-083-41-58<\/p>\n<p>REGON 012735650<\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Overview The Customer\u00a0 has a 14-day period to withdraw from the contract. Pursuant to Art. 22 (1) of the Civil Code, a Consumer is considered a natural person who concludes a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity. 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